Frequently Asked Questions

Find MAC Address is an easy way to find the MAC address of a local or remote computer on the network.

To download and install Find MAC Address please follow these instructions.

To install and run Find MAC Address, your computer will need the following minimum requirements based on your operating system:

• Administrator privileges are required to properly install on Windows 2000, XP and Windows Vista
• Super VGA 800 x 600 video adapter
• Microsoft® Internet Explorer® 5.5 or higher
• Internet access is required to register and receive product updates

The latest version of Find MAC Address supports the following Windows platforms:

• Windows Vista™
• Windows XP
• Windows 2000

Windows 9x,ME is not supported

The easiest way to purchase Find MAC Address is to buy pay via one of our payment options and download the software immediately.

After making your purchase you will receive an e-mail with a registration number which you will use to activate your copy of Find MAC Address. Click here to be directed to the ordering page.

For every installation on a separate machine an additional license is required.

If you have lost your license code you may request a copy be sent to you.

Please fill out the registration information request form.

There are four kinds of release: major releases, minor releases, bug fix releases, and beta releases. Major releases include significant new features, greatly enhancing the product, and are relatively rare - no more than one per year; often less. Minor releases add some new features, but not as significant, but more frequent than major releases. Bug fix releases do not add any new features, but correct problems with existing features. Beta releases include new or changed features for early-adopter users to test, to help us improve the product prior to a general release, i.e. a major, minor or bug fix release.

We may charge a small upgrade fee for major releases, if the amount of work put into it justifies it. However, to help you have the best software available, it is our policy that minor, bug-fix and beta release updates are always free for licensed users.

Upgrading is an easy two-step process. Download the new version and install it. More detailed information can be found on the following page: Installing the application

If you would like to be notified of software updates or new versions becoming available, please register with the forum, and you will be subscribed to the notifications automatically.

Please see this article