Remote Desktop Audit

Frequently Asked Questions

Table of Contents

Before Installing

How can I download Remote Desktop Audit?

To download and install Remote Desktop Audit please visit our Download page.

Will it run on my operating system?

The latest version of Remote Desktop Audit supports the following Windows platforms:

Windows 8, Windows 8.1, Windows Server 2012, Windows Server 2012R2, Windows 10, Windows Server 2016, Windows Server 2019

System Requirements

To install and run Remote Desktop Audit, your computer will need the following minimum requirements based on your operating system:

  • Administrator privileges are required
  • Super VGA 800 x 600 video adapter
  • Internet access is required to register and receive product updates 

Can I install Remote Desktop Audit if I don't have administrative privileges?

No. To correctly install Remote Desktop Audit you must have administrative privileges. If you are going to use Remote Desktop Audit only on a local computer you must have local admin's privileges. If you are going to use Remote Desktop Audit throughout your network you must have domain admin's privileges.

Registration

What limitations are there in an unregistered version?

Well, there are no functional limitations for unregistered versions and you may use Remote Desktop Audit (during the evaluation period) as a fully registered program but only on one computer in the network. In addition, unregistered versions of Remote Desktop Audit display nag screens.

What is the easiest way to order Remote Desktop Audit?

The easiest way to purchase Remote Desktop Audit is to buy pay via one of our payment options and download the software immediately.

After making your purchase you will receive an e-mail with a registration number which you will use to activate your copy of Remote Desktop Audit. Click here to be directed to the ordering page.

Can I install Remote Desktop Audit on more than one computer?

For every installation on a separate machine an additional license is required.

I have lost my registration number. How do I get it?

If you have lost your license code you may request a copy be sent to you.

Please fill out the registration information request form.

Troubleshooting

I receive the following error: "evtquery failed with eror 15007. The specific channel could not be found. Check channel configuration"

Microsoft-Windows-TerminalServices-LocalSessionManager/Operational chanel is not available for Windows 2008.

Remote Desktop Audit supports Windows 2008R2 or newer.

What permissions to I need to give to allow access to remote event logs?

By default, only administrators can view security event log. If you want to allow other users or group to view security event log, just add them to “BUILT IN\Event Log Readers” group and the task is accomplished.

If you want to view who has access to a given event log, try the below command

wevtutil gl security

wevtutil gl Microsoft-Windows-TerminalServices-LocalSessionManager/Operational

Also you may use SDDL to modify channelAccess  according to your requirements.

However please read the following usefull article  https://support.microsoft.com/en-ca/help/323076/how-to-set-event-log-security-locally-or-by-using-group-policy

Miscellaneous

Is there a limit to number of computers Remote Desktop Audit can handle?

There is no limitation to number of computers.

Download "Remote Desktop Audit - FAQ" as PDF
Product Info
Version:
22.08
Date:
Aug. 6, 2022
Fully-featured 30-day trial