Frequently Asked Questions
Remote Process Explorer is a powerful tool for managing, monitoring and analyzing processes on a local or remote computer.
To download and install Remote Process Explorer please visit our Download page.
The latest version of Terminal Services Manager supports the following Windows platforms:
Windows 7, Windows Server 2008R2, Windows 8, Windows 8.1, Windows Server 2012, Windows Server 2012R2, Windows 10, Windows Server 2016
To install and run Remote Process Explorer, your computer will need the following minimum requirements based on your operating system:
No. To correctly install Remote Process Explorer you must have administrative privileges. If you are going to use Remote Process Explorer only on a local computer you must have local admin's privileges. If you are going to use Remote Process Explorer throughout your network you must have domain admin's privileges.
Well, there are no functional limitations for unregistered versions and you may use Remote Process Explorer (during the evaluation period) as a fully registered program but only on one computer in the network. In addition, unregistered versions of Remote Process Explorer display nag screens.
For every installation on a separate machine an additional license is required.
If you have lost your license code you may request a copy be sent to you.
Please fill out the registration information request form.
Please click on the header as shown below
Software doesn't work with Windows Home editions because remote administrating is disabled in these versions. Software works with XP, Vista, Windows Server 2003, Windows Server 2008, Windows Server 2008R2, Windows 7, 8, 8.1, 10.
You must have administrative privileges to connect to the remote computer.
If your current account is not administrative then you may specify administrative login and password in properties of the remote computer in computer list (right click on the remote computer→ Properties→Connect as)
As a rule these parameters are set by default in corporate network because it is impossible to provide remote administrating without these settings. Home user must set these parameters by himself.
You need to open 135-139 ports and all ports above 1024 for incoming and outgoing packets:
Remote Process Explorer works like any other standard Windows administrative tool (such as Event Viewer, Services, Computer Management, etc.) so, if these tools work then Remote Process Explorer will work, too.
You can find more information in the Microsoft's Knowledge Base http://msdn.microsoft.com/en-gb/library/aa389286.aspx
Remote Process Explorer uses WMI (Windows Management Instrumentation) through DCOM RPC. DCOM does not work through a NAT unless at least one of the NAT'd server machine's network addresses is visible from the client machine. The best way to get this to work is to somehow see that the name of the server is resolvable from the client machine.
We have to do a entry of the server in the host file of our system, so that it can access the information of the requested server.
You have to do the simple steps:
The user does not have remote access to the computer through DCOM.
Please, try the next on the problem PC:
UAC blocks some (not all) WMI counters, resulting in error 80041003: The current user does not have permission to perform the action. You can add the following registry key to disable this feature of UAC.
To disable UAC remote restrictions, follow these steps:
Note: This disables some of the protection provided by UAC. Specifically, any remote access to the server using an administrator security token is automatically elevated with full administrator rights, including access to the root folder.
More information can be found here: http://support.microsoft.com/kb/951016
You should run the software as administrator for registration.
To run as administrator please right-click on the program's shortcut and and select Run as Administrator from the popup menu.Then please enter the registration information.
In case if you are still seeing this issue:
Please download the latest version of Remote Process Explorer from our site and install it.
After that please register Remote Process Explorer from command line.
Please use this command:
rpexplorer.exe QUIETREGISTER LICENSED_TO,LICENSE_KEY