Support center
Find answers across FAQ, articles, help, how-tos and release notes - or browse by product.
Open the customer portal- Support includedOne year with every license
- Knowledge baseFAQ, help and how-tos
- Customer portalSubmit and track tickets
- User guidesPDF docs for offline use
- Can I install Terminal Services Manager if I don't have administrative privileges? No. Installing Terminal Services Manager requires administrator rights. If you will use it only on the local computer
- Can I install Terminal Services Manager on more than one computer? Each installation on a separate machine needs its own license. If you plan to run Terminal Services Manager
- Can I install Wi-Fi scanner if I don't have administrative privileges? No. To correctly install Wi-Fi Scanner you must have administrative privileges.
- Can I install Wi-Fi Scanner on more than one computer? For every installation on a separate machine an additional license is required.
- Do I need to install an agent on the servers I manage? No. Terminal Services Manager is agentless. It connects to each Remote Desktop Services host using the Windows interfaces
- Installing Find MAC Address You can install Find MAC Address after downloading it from the Downloads page. Click the Save button to
- Installing LanSend LanSend installs in a few minutes with a standard Windows setup. You install it only on the machine
- Installing Remote Process Explorer You can install Remote Process Explorer after downloading it from the Download page. Click the Save button to
Can't find what you need? Browse by product or open a support ticket.