Frequently Asked Questions
Quick answers about licensing, installation and using LanSend.
Before Installing
4 questionsTo download and install LanSend please visit our Download page.
The latest version of LanSend supports the following Windows platforms: Windows 10, Windows Server 2016, Windows Server 2019, Windows Server 2022, Windows 11 .
To install and run LanSend, your computer will need the following minimum requirements based on your operating system:
- Administrator privileges are required to install the software
- Super VGA 800 x 600 video adapter
- Internet access is required to register and receive product updates
No. To correctly install LanSend you must have administrative privileges.
Registration
4 questionsWell, there are no functional limitations for unregistered versions and you may use LanSend (during the evaluation period) as a fully registered program but only on one computer in the network. In addition, unregistered versions of LanSend display nag screens.
The easiest way to purchase LanSend is to buy pay via one of our payment options and download the software immediately.
After making your purchase you will receive an e-mail with a registration number which you will use to activate your copy of LanSend. Click here to be directed to the ordering page.
For every installation on a separate machine an additional license is required.
If you have lost your license code you may request a copy be sent to you.
Please fill out the registration information request form.
Common Questions and Tips
4 questionsGo to the Message History tab, select the message, and click "Resend" or "Edit" to make adjustments before sending.
Insert predefined variables like `%user_name%` or `%time_now%` for personalized and dynamic messaging.
Notification types (e.g., Error, Warning) prioritize and format messages for urgency. Use Error for emergencies and Warning for alerts.
Yes, select multiple groups or computers using the tree structure before composing your message.
Troubleshooting
2 questionsIf you have any problems or receive an “access denied” error or “Error 5 getting session names” error while you trying to to send message with lansend, try the following steps to fix the problem with lansend:
- Open the Registry Editor (regedit.exe).
- In the left panel, locate and then click on the following registry key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server
- In the right panel, find the key AllowRemoteRPC and be sure the value of the key is 1. If the value is not 1, change it to 1.
- Close Registry Editor and restart your computer.
- Run LanSend.
To send a message to another user's session, you need to have the Message permission. For more information, see Remote Desktop Services Permissions. To modify permissions on a session, use the Remote Desktop Services Configuration administrative tool.