Before starting the application

Software doesn't work with Windows Home editions because remote administrating is disabled in these versions. Software works with Windows 7, 2008R2, 8, 8.1, 2012, 2012R2, 10, 2016.

You must have administrative privileges to connect to the remote computer.

  1. Make sure the administrator account has a password. Blank password will NOT work. Go to Control Panel → User Accounts → Create a password for the admin user.
  2. Make sure simple file sharing is disabled. - Go to Control Panel → Folder Options → View tab → Scroll right to the bottom at Advanced Settings → Uncheck Use simple file sharing.
  3. Make sure file and printer sharing exception is allowed in the firewall or simply turn off the Windows Firewall. - Go to Start → Run → type netsh firewall set service type = FILEANDPRINT mode = ENABLE and click OK.
  4. Start → Settings → Control Panel → Administrative Tools → Local Security Policy → Network access: Sharing and security model for local accounts option → Set Classic: Local users authenticate as themselves.

As a rule these parameters are set by default in corporate network because it is impossible to provide remote administrating without these settings.

Download "Getting Started" as PDF
Product Info
Sept. 27, 2022
Fully-featured 30-day trial