Support center
Find answers across FAQ, articles, help, how-tos and release notes - or browse by product.
Open the customer portal- Support includedOne year with every license
- Knowledge baseFAQ, help and how-tos
- Customer portalSubmit and track tickets
- User guidesPDF docs for offline use
- How to Add Users and Grant RDP Permissions on Windows Server: A Comprehensive Guide RDP permissions matter Unauthorized RDP access is a common way into a network. It usually shows up first
- How to Limit Remote Desktop (RDP) Monitors and Resolution on Windows Server rdp file. Quick answer Limit monitors and resolution on the server with two policies under Remote Desktop Session
- How to audit RDP logon history (who logged in and when) RDP) Reconstructing whole sessions means pairing logon events with their logoff events by session ID and time, across
- How to detect an RDP brute-force attack from failed logons RDP, the Logon Type is 10, and the attacker's IP is in the Source Network Address field
- How do I grant a user RDP access to a Windows Server? RDP permissions on Windows Server. Once people are connecting, Terminal Services Manager shows their sessions on every host
- How do I log off, disconnect, or reset a stuck RDP session? Disconnect drops the connection and leaves the apps running. Log off ends the session cleanly and returns its
- How to log off disconnected RDP sessions When a user closes their Remote Desktop window without signing out, the session does not end. It stays
- How to Grant RDS Shadow Access Without Full Admin Rights RDP-Tcp listener: $rdp = Get-CimInstance -Namespace root\CIMV2\TerminalServices -ClassName Win32_TSPermissionsSetting -Filter "TerminalName='RDP-Tcp'" Invoke
- Filter fields reference RDP traffic RDP received rate (B/s) - aggregate inbound RDP bytes per second. RDP send rate (B/s) - aggregate outbound
- User session metrics reference RDP send rate (graphable) - bytes per second from the server to the client. RDP connection quality Reported by the RDP
- Custom command-line tools RDP Sessions qwinsta /server:<name> RDP Sessions (detailed) Win32_LogonSession filtered to LogonType=10 (RDP) RDP
- How to Monitor Terminal Server (RDS) Sessions and Performance host How to log off disconnected RDP sessions How to audit RDP logon history Links Terminal Services Manager Features Download
- Connecting via Remote Desktop RDP session to the selected server using the standard Microsoft client (mstsc.exe). How to do it Select one server
- Enable or Disable Remote Desktop on remote computers RDP) is disabled. Neither of these two options is enabled by default on workstations. To allow RDP on remote
- Server metrics reference RDP traffic RDP received rate (graphable) - traffic rate flowing from clients into the server across all RDP connections
- Choosing which metrics to graph RDP received rate, RDP send rate, Disk free %, Disk read speed, Disk write speed, Network received, Network sent
- Entity details RDP - RDP received rate, RDP send rate, TCP RTT, TCP bandwidth, Output FPS, Input FPS, Frame quality, Loss
- How to Disconnect, Log Off, or Reset a Remote Desktop (RDS) User Session RDP sessions for the disconnected-session cleanup, step by step. FAQ What is the difference between disconnect and log off? Disconnect
- Server metric graphs reference RDP traffic Metric Unit Default RDP received rate B/s shown RDP send rate B/s shown Disk Metric Unit
- User session metric graphs reference RDP traffic Metric Unit Default RDP received rate B/s shown RDP send rate B/s shown TCP bandwidth B/s shown
Can't find what you need? Browse by product or open a support ticket.